Working at Caretech Community Services Ltd - Danzey Green
41-45 Danzey Green, Birmingham, B36 9EE
Operated by CareTech Community Services Limited
12 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Good management support, stable staffing and positive culture, although some training is late and activities are basic."
Safety & Risk
7/10
✓
Staff understood how to safeguard people from harm... People received their medicines as prescribed... The registered manager analysed accidents and incidents.
Staff Culture
7/10
✓
Staff told us they really enjoyed working at the service, and one said they felt the registered manager was 'thorough but fair.'
Staffing Levels
6/10
✓
There were enough staff on duty throughout the day and night to meet people's needs; and the service had a stable staff team.
Training & Dev
5/10
!
Staff told us they had undertaken regular training... We found that some staff had not undertaken the on-line training within the timescales expected by the provider.
Management
7/10
✓
The registered manager provided good support to the staff group, and to people who lived at the home.
Programmes
6/10
✓
People were supported to follow their interests... massage therapist... playing games... shopping... holiday to Lanzarote... day trips to the Black Country Museum and Twycross Zoo.
Points to consider
Some staff training is late because there is not enough computer access during shifts.
We found that some staff had not undertaken the on-line training within the timescales expected by the provider. We were told that only one of the bungalows had a computer and Wi-Fi.
No full activities programme or coordinator, so activities are basic trips and games fitted around care.
People had opportunities to pursue their interests and hobbies, and social activities were offered... On the day of our visit a massage therapist was at the service... went out shopping... memory books showed activities.
Staffing is enough to meet needs but nothing extra for unhurried care.
There were enough staff on duty throughout the day and night to meet people's needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews