Working at CareTech Community Services Limited - 7 Russell Hill

The provider conducted specific, personalised risk assessments and devised innovative ways of managing these with people.

The provider ensured morale was high among staff took action to engage and involve people and staff in the running of the service.

Care workers were provided with ongoing face to face training in specific subjects relating to people's health conditions... encouraged to undertake advanced training in areas such as autism.

The registered manager empowered staff by delegating responsibilities in various areas of the service, but ensured they had the training, skills and support to conduct these.