Last updated: 10 February 2026
"Staff praised the supportive manager and enjoyed the positive team with enough staffing, but lack of activities and unsafe medicines management were major concerns."
Medicines were not always managed safely we observed medicines were removed from their original packaging and placed in pill cups before been administered.
All staff told us they enjoyed working at the home and they enjoyed working with each other.
There was enough staff to care for people and we saw staff were deployed effectively.
Staff were receiving inhouse training, but healthcare professionals told us some staff needed more specific training to ensure they had the appropriate skills to care for people safely.
Staff spoke very positively about the registered manager, comments included, 'The registered manager is good, and they have good communication with staff.'
people’s care was not always personalised as there was a lack of activities both inhouse and within the community for people.
Not much activities programme so the role is mostly routine personal care and walks for coffee.
there was a lack of activities both inhouse and within the community for people
Medication errors like putting pills in cups ahead of time and a case of financial abuse that money checks missed.
One person had been subjected to financial abuse. The systems in place for auditing the expenditure of people's money were therefore not effective
Only basic in-house training with gaps in specialist skills needed for safe care according to health professionals.
healthcare professionals told us some staff needed more specific training to ensure they had the appropriate skills to care for people safely
AI Generated
Last inspected: July 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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