Working at CareTech Community Services Limited - 196 High Street

Not much activities programme so the role is mostly routine personal care and walks for coffee.

there was a lack of activities both inhouse and within the community for people

Medication errors like putting pills in cups ahead of time and a case of financial abuse that money checks missed.

One person had been subjected to financial abuse. The systems in place for auditing the expenditure of people's money were therefore not effective

Only basic in-house training with gaps in specialist skills needed for safe care according to health professionals.

healthcare professionals told us some staff needed more specific training to ensure they had the appropriate skills to care for people safely