Working at Carentan House
Brook Street, Selby, YO8 4AU
Operated by North Yorkshire Council
24 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Staff feel valued by approachable managers with good training and safety, but staffing retention is unclear and activities lack a dedicated coordinator."
Safety & Risk
8/10
✓
2021 IPC inspection assured provider was preventing infections, using PPE effectively, accessing testing, maintaining hygiene; per 2019: effective safeguarding systems, safe medicines management with competency checks, incidents monitored to reduce reoccurrence.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: Staff felt listened to and said the registered manager was approachable; they understood the provider's vision and worked as a team to deliver high standards.
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: There were sufficient staff on duty to meet people's needs, to enable people to take part in social activities and to attend medical appointments.
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: A comprehensive staff induction and training programme was in place; staff were up to date with mandatory training and had completed specialist training such as dementia care and pressure ulcer awareness; regular supervisions provided.
Management
7/10
✓
Per 2019 comprehensive inspection: Staff felt listened to and said the registered manager was approachable; the registered manager sought ideas and suggestions on how care and practice could be improved.
Programmes
6/10
✓
Per 2019 comprehensive inspection: People participated in a range of activities within the service and in the community; activities take place every day; one person mentioned a boat trip.
Points to consider
Enough staff to meet basic needs and keep care timely, but no details on agency workers or staff retention.
Per 2019 comprehensive inspection: There were sufficient staff on duty to meet people's needs, to enable people to take part in social activities and to attend medical appointments.
Daily activities and community outings add some variety, but no dedicated coordinator or specialist programmes.
Per 2019 comprehensive inspection: People participated in a range of activities within the service and in the community; activities take place every day and we have enough time to do this.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews