Working at Care for Veterans
Boundary Road, Worthing, BN11 4LJ
Operated by Care for Veterans
60 bedsNursing homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.0/10
Key Finding
"Staff love it with great team spirit and feel supported, good training and activities, but agency staff don't know residents well and nights feel understaffed."
Safety & Risk
6/10
✓
All staff completed safeguarding training and knew what actions to take... Medicines were managed safely... Although safeguarding referrals had been made to the local authority when incidents occurred, these had not always been notified to CQC.
Staff Culture
7/10
✓
One staff member said, 'I absolutely love it here, the staff and the residents; I'm happy here. I don't have days when I don't want to work'. Another person told us, 'The staff support each other and they all chip in and help out. There is a good team spirit'.
Staffing Levels
5/10
!
There was sufficient staff on duty to meet people's needs. However, we received mixed feedback from people about the availability of staff during the night or at weekends. One person said, 'At night, there's only a few staff about. They have agency staff who don't know people well'.
Training & Dev
6/10
✓
The staff training matrix confirmed staff were up to date with their training. Staff received regular supervision meetings... One staff member said, 'I'm doing my NVQ3 at the moment and I receive lots of support'.
Management
6/10
✓
People knew the management team and could participate in residents' meetings... One person said, 'Senior staff come round and chat with me'. Another person told us, 'It's nice. I can go to staff with anything'.
Programmes
6/10
✓
Normally people had access to a wellbeing hub which offered a range of activities... art and craft, board games, word games... Trips to Twickenham for the rugby... Armistice Day at the Cenotaph.
Points to consider
Staffing is adequate but uses agency workers who don't know residents well, and availability feels stretched at night and weekends.
mixed feedback from people about the availability of staff during the night or at weekends. One person said, 'At night, there's only a few staff about. They have agency staff who don't know people well'.
Some safeguarding incidents were not reported to the regulator even though they were sent to local authority.
Although safeguarding referrals had been made to the local authority when incidents occurred, these had not always been notified to CQC.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews