Working at Cardinals Way
72 Cardinals Way, London, N19 3UY
Operated by Haven Bell Ltd
4 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Staff feel valued in a positive culture with strong safety practices, although staffing relies on rotating live-in workers and training is only standard."
Safety & Risk
8/10
✓
All staff we spoke with demonstrated a clear understanding of what to look for... report safeguarding concerns... clear risk assessments in place... Action was taken... to minimise potential risks and to look at positive risk... Staff received medicines training and competency assessments... MAR showed people received their prescribed medicines.
Staff Culture
8/10
✓
Care staff spoke of the positive culture of the service and that there was a high degree of trust among the team, regardless of their role or experience... Staff told us they felt valued... teamwork and communication... was very good.
Staffing Levels
6/10
✓
Systems were in place to make sure there were enough suitable staff... There were arrangements in place to cover any staff absence including annual leave and sickness.
Training & Dev
6/10
✓
Staff told us they had been provided with the induction... Staff undertook training that supported them to have the knowledge and skills... spoke positively about the training they received... regular supervision where their practice and development had been discussed. Appraisals had been completed in 2019.
Management
7/10
✓
Staff told us they felt valued and teamwork and communication between them, management and people using the service was very good. They told us that they were kept informed of changes... felt confident to speak up about anything... their views were respected.
Programmes
7/10
✓
People were supported to build individual living skills such as budgeting and managing their personal finances... cooking and managing other domestic skills... mobility for each... had significantly improved... reversing the social isolation... no one... had experienced a relapse.
Points to consider
Only standard training like induction and supervision, no specialist courses or funded qualifications.
Staff told us they had been provided with the induction they needed... Staff undertook training that supported them to have the knowledge and skills to do their job well... regular supervision... Appraisals had been completed in 2019.
Staffing is adequate with cover for absences, but relies on rotating live-in workers instead of a stable long-term team.
There were three live in care workers who rotated with other live in care workers... systems in place to ensure there were suitable numbers... arrangements in place to cover any staff absence.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews