Working at Carden Bank Rest Home

Not all staff have up to date training in key areas.

not all key areas of training were up to date. The registered manager had recognised this and had an action plan in place.

Just basic activities for residents, nothing structured or creative to vary the workday.

There were activities in the home for people to participate in, which they enjoyed.

Managers quality checks miss some issues that need quick fixes.

Whilst quality checks were in place, they had not always identified all areas for improvements.