Last updated: 9 February 2026
"Supportive manager and stable staff team, but limited group activities and gaps in medicines records."
In two cases, gaps were found in records for administration of medicines for the previous day... indicating that the person administering the medicine had given it, but not signed the MAR sheet.
Staff said they felt well supported and that supervision was positive. Staff told us they were very well supported on a day to day basis by the registered manager.
The records showed us that no bank staff had been used within the last 12 months, ensuring consistency of care... low sickness rate amongst the staff team.
Training matrix... staff had completed training in subjects such as learning disability, epilepsy and behaviour that challenges... Some staff had undertaken training to NVQ level 2, two staff had received NVQ level 3.
Staff told us that they worked alongside the registered manager through the day at work and they were always supportive and available.
People enjoyed a varied lifestyle, which included activities... one person liked to go to libraries regularly and another person liked to go into Bristol on their own on the bus... going to the cinema.
Only individual outings like cinema trips and library visits, no dedicated activities coordinator or structured group programme.
People enjoyed a varied lifestyle, which included activities, events and tasks that they wanted to do. There was a list of the activities people enjoyed kept in their care records.
Staff sometimes forgot to sign medication sheets right after giving medicines.
In two cases, gaps were found in records for administration of medicines for the previous day. The number of medicines remaining in packs was correct, indicating that the person administering the medicine had given it, but not signed the MAR sheet.
Supervision records were not all ready to show on the inspection day.
On the day of our visit not all of the evidence to show staff were properly supervised was available to us.
AI Generated
Last inspected: October 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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