Working at Caraston Hall
82 Milehouse Road, Plymouth, PL3 4DA
Operated by Caraston Hall Support Limited
5 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.1/10
Key Finding
"Staff feel supported by approachable management and enjoy a positive team culture, but the manager covers staff absences and activities are basic."
Safety & Risk
8/10
✓
Staff had a good knowledge of what constituted abuse and how to report any concerns. All significant events and incidences were documented and analysed.
Staff Culture
8/10
✓
Staff talked positively about their roles. Staff felt supported and there was good communication within the staff team and they all worked well together.
Staffing Levels
6/10
✓
Staff confirmed there were sufficient staff to meet people's needs. The registered manager covered any staff absences to ensure there was enough staff on duty.
Training & Dev
7/10
✓
Staff had completed appropriate training and had the right skills and knowledge to meet people's needs, for example mental health awareness training. Staff also completed formal care qualifications.
Management
8/10
✓
Staff described the registered manager as being very approachable and supportive. Staff told us the registered manager worked alongside them.
Programmes
5/10
!
People lived full and active lives and were supported to access local areas and activities. Activities reflected people's interests and individual hobbies.
Points to consider
Staffing is adequate with enough staff most days, but the manager has to cover for sick days.
Staff confirmed there were sufficient staff to meet people's needs. The registered manager covered any staff absences to ensure there was enough staff on duty.
No activities coordinator or special programmes, just support for basic outings and personal hobbies.
People were supported to access local areas and activities. Activities reflected people's interests and individual hobbies.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews