Working at Canwick House Care Home
Hall Drive, Lincoln, LN4 2RG
Operated by Miss Catherine Elizabeth Paul
20 bedsResidential homes
Workplace Score
5.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.6/10
Key Finding
"Strong safety practices and engaging activities in an open culture, but ongoing management concerns and basic training hold it back."
Safety & Risk
7/10
✓
Per 2022: We were assured the service was following safe infection prevention and control procedures to keep people safe. Per 2020: An effective system for managing medicines was in place. Systems and process were in place to protect people from abuse.
Staff Culture
6/10
✓
Per 2020 comprehensive inspection: The service had an open culture. Staff told us the registered manager was supportive and they felt able to raise issues.
Staffing Levels
6/10
✓
Per 2022: There were 18 health care assistant staff working at the home to provide care for residents. Per 2020: there were enough staff available to meet the needs of people.
Training & Dev
5/10
!
Per 2020 comprehensive inspection: Arrangements were in place to provide regular updates on topics such as first aid and moving and handling to ensure their skills were up to date. Supervisions had taken place.
Management
4/10
!
Per 2020 comprehensive inspection: Continued concerns demonstrate that the service is still not consistently well led and does not give us confidence that the provider can deliver and sustain the standard of management needed.
Programmes
6/10
✓
Per 2022: There was an activities coordinator who led a range of activities with residents three days a week. Per 2020: People had access to a wide range of activities and leisure pursuits and were involved in planning these.
Points to consider
Ongoing investigations into management problems mean leaders do not provide consistent oversight.
Prior to inspection CQC had been made aware of a number of concerns relating to the management of the service. Investigations are ongoing with regard to these issues which reflect on the ongoing governance of the home. Per 2020 comprehensive inspection
Only standard training updates and supervisions with no specialist courses or funded qualifications.
Staff told us they had received training about medicines and had been observed when administering medicines to ensure they had the correct skills. Arrangements were in place to provide regular updates on topics such as first aid and moving and handling. Per 2020 comprehensive inspection
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews