Last updated: 10 February 2026
"Staff feel supported with regular training and enough people on shift, but no registered manager yet and limited activities since the coordinator left."
Medicine records did not consistently record when PRN medicines had been offered. There was a risk records did not reflect actual practice.
Staff told us the registered manager was supportive and they felt able to raise issues. The service had an open culture.
At this inspection we found there were enough staff available to meet the needs of people.
Staff had had access to regular updates on topics such as first aid and moving and handling to ensure their skills were up to date... Supervisions had taken place.
The service did not have a manager registered with the Care Quality Commission in post, however the current manager was in the process of registering with CQC.
At the time of inspection people did not have access to a range of activities and leisure pursuits... the member of staff responsible for activities had recently left this post.
No permanent manager in post yet, which means leadership oversight might not be fully stable.
The service did not have a manager registered with the Care Quality Commission in post, however the current manager was in the process of registering with CQC.
Activities coordinator recently left, so no regular range of events or programmes right now.
At the time of inspection people did not have access to a range of activities and leisure pursuits... the member of staff responsible for activities had recently left this post.
Staffing is adequate but nothing special, just enough to meet basic needs with no details on retention or extras.
At this inspection we found there were enough staff available to meet the needs of people.
AI Generated
Last inspected: November 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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