Working at Cantley Grange
St. Wilfrids Road, Doncaster, DN4 6AH
Operated by Highgate Care Services (2025) Ltd
40 bedsResidential homes
Workplace Score
4.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.9/10
Key Finding
"Managers listen well to concerns with good training and supervisions, but no activities coordinator means less stimulation and staffing feels stretched at times."
Safety & Risk
4/10
!
However, for 1 person, we found risk relating to medicines required improvement... we identified areas where improvements were required to records to ensure safe consistent care was provided.
Staff Culture
5/10
!
We received mixed feedback from staff around the provider’s ability to promote staff well-being... other staff commented that sometimes their breaks were compromised due to work demands... more recognition was required to improve staff morale.
Staffing Levels
5/10
!
On the day of the inspection, we observed suitable staffing levels. However, people, relatives and staff told us they felt staffing was stretched on occasions.” “There seems to be some agency staff who do not know my [relative] as well as other staff.”
Training & Dev
5/10
!
Staff had received appropriate training to enable them to safely carry out their roles and staff received regular supervisions and appraisals.
Management
6/10
✓
Relatives told us “The [registered] manager always listens to any concerns I have.” and staff told us they felt confident in leaders to act on any concerns raised appropriately.
Programmes
3/10
✕
During the assessment, activities were carer led due to absence within the activities co-ordinator role. Some people and relatives told us that social stimulation was lacking at that time.
Points to consider
No activities coordinator right now so less variety in the day and more routine personal care.
activities were carer led due to absence within the activities co-ordinator role. Some people and relatives told us that social stimulation was lacking at that time.
Staffing feels stretched at times with some agency workers who do not know residents well.
people, relatives and staff told us they felt staffing was stretched on occasions. “There seems to be some agency staff who do not know my [relative] as well as other staff.”
Gaps in risk assessments and medicine records mean you have to watch out for potential issues.
for 1 person, we found risk relating to medicines required improvement. Medicines were generally managed well. Although, we identified areas where improvements were required to records
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews