Last updated: 9 February 2026
"Responsive management and strong safety support a positive culture with varied activities, although high agency staff use and basic training are drawbacks."
Proactive approach to assessing and mitigating risks; safeguarding systems in place, staff trained and confident to report; medicines safely managed.
Staff positive about management support; one agency staff said 'The management team is very good and supportive, and I would like to work... as a permanent employee'.
There were enough staff on duty to meet people's needs... Although I think there are too many agency staff and agency staff can be less reliable.
Per Jan 2023 comprehensive inspection: Staff received a mixture of online and in-house training which they described as 'good'; induction and shadowing in place.
Registered manager in post; management team responsive to issues, ensured culture of learning, acted on audits and feedback via team meetings.
Per Jan 2023 comprehensive inspection: People had access to a large range of both group and 1 to 1 activities... jigsaws, bingo, singing, watching films, themed days, birthdays.
Staffing is adequate but relies on too many agency workers who can be less reliable.
One staff member said, 'Although I think there are too many agency staff and agency staff can be less reliable, we are at safe levels and there has been no impact on residents.'
Only standard training like induction, online courses and shadowing, no specialist courses or funded qualifications.
Per Jan 2023 comprehensive inspection: Staff received an induction and training prior to starting their role... mixture of online and in-house training which they described as 'good'.
No activities coordinator or specialist programmes mentioned, so activities are basic group and one-to-one options like bingo and themed days.
Per Jan 2023 comprehensive inspection: People had access to a large range of both group and 1 to 1 activities in line with their preferences. For example, people engaged in jigsaws, bingo, singing, watching films and themed days.
AI Generated
Last inspected: July 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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