Last updated: 9 February 2026
"Staff enjoy a happy culture feeling valued with low turnover and good training, but cover absences with extra hours and activities lack a dedicated coordinator."
Staff had received training in infection prevention and control... PPE was available to staff and staff were using PPE appropriately... sufficient supplies... systems to test people and staff (2020); per 2017 medicines managed safely, risks assessed effectively.
Per 2017 comprehensive inspection: Staff told us 'It's one of the happiest places I've worked'... 'I feel valued and appreciated every day'... low level of staff turnover.
Per 2017 comprehensive inspection: There were enough staff deployed to support people's needs... Staff absence was usually covered by existing staff working additional hours... low level of staff turnover.
Per 2017 comprehensive inspection: Records showed staff received regular training in all relevant subjects... Some care staff had also received additional training... offered specialist training that had been 'granted willingly'.
Per 2017 comprehensive inspection: Staff were organised, motivated and worked well as a team. They enjoyed working at the home and told us they felt valued and appreciated by the provider and the registered manager.
Per 2017 comprehensive inspection: People had access to a range of meaningful activities... calendar of activities including music, arts, crafts, exercises... pet visits... flower arranging.
Staffing levels are enough to meet needs with low turnover, but staff cover absences by working extra hours.
Staff absence was usually covered by existing staff working additional hours
Varied basic activities like music, crafts and pet visits, but no dedicated coordinator or specialist programmes.
A calendar of activities was advertised... music, arts, crafts, exercises and board games... a man brings his dog in
AI Generated
Last inspected: October 2017
Management Quality
Well-led: Good
Direct feedback from current and former employees

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