Working at Canford Chase
40 Western Road, Poole, BH13 6EU
Operated by Colten Care (1993) Limited
55 bedsNursing homes
Workplace Score
8.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 8.1/10
Key Finding
"Staff love the happy family atmosphere with low turnover and great training, but outdated medicines and poor storage were issues."
Safety & Risk
7/10
✓
However, a tube of skin cream that needed refrigeration had been placed in an ordinary cupboard... box of tablets that expired in December 2017.
Staff Culture
9/10
✓
Staff were motivated in their work and proud of the service... described it as a 'lovely' place to work... like 'a happy family'.
Staffing Levels
8/10
✓
Staff turnover at the service was low, with most staff having worked there for several years.
Training & Dev
8/10
✓
Staff told us they had plenty of development and education opportunities, for example commenting, 'The training's second to none'.
Management
8/10
✓
Everyone we spoke with or had feedback from was positive about the way the service was run and said the registered manager was readily available.
Programmes
8/10
✓
There was a vibrant activity programme organised and run by a team of activities coordinators... regular trips out... established links with the local community.
Points to consider
Some outdated medicines were kept instead of thrown away, and one cream was not stored in the fridge.
a tube of skin cream that needed refrigeration had been placed in an ordinary cupboard... a box of tablets that expired in December 2017, and eye drops opened in May 2017 that should have been disposed of 28 days afterwards.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2018
Outstanding
Safe
✓
Good
Effective
★
Outstanding
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews