Last updated: 9 February 2026
"Staff love the happy family atmosphere with low turnover and great training, but outdated medicines and poor storage were issues."
However, a tube of skin cream that needed refrigeration had been placed in an ordinary cupboard... box of tablets that expired in December 2017.
Staff were motivated in their work and proud of the service... described it as a 'lovely' place to work... like 'a happy family'.
Staff turnover at the service was low, with most staff having worked there for several years.
Staff told us they had plenty of development and education opportunities, for example commenting, 'The training's second to none'.
Everyone we spoke with or had feedback from was positive about the way the service was run and said the registered manager was readily available.
There was a vibrant activity programme organised and run by a team of activities coordinators... regular trips out... established links with the local community.
Some outdated medicines were kept instead of thrown away, and one cream was not stored in the fridge.
a tube of skin cream that needed refrigeration had been placed in an ordinary cupboard... a box of tablets that expired in December 2017, and eye drops opened in May 2017 that should have been disposed of 28 days afterwards.
AI Generated
Last inspected: December 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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