Last updated: 9 February 2026
"Good leadership, supportive culture and training, but adequate staffing and ad hoc activities hold it back."
The service had a reporting system in place for accidents and incidents... The manager alerted and worked with the local authority safeguarding team... However, some risk assessments had not been completed... and two specific mental capacity decisions had not been completed... manager took immediate steps.
Staff told us they felt supported and enjoyed their work... We observed positive interactions between staff and people. Per 2022: 'It's a great team – it's like my family'.
Per 2022 comprehensive inspection: There were enough staff employed to meet people's needs. People told us there were enough staff working at the service.
Per 2022 comprehensive inspection: The provider had a comprehensive training program in place which covered core training as well as subjects specific to the needs... such as Korsakoff Syndrome, dementia and diabetes management. Records showed staff received regular supervision and appraisal.
The manager had introduced comprehensive systems to give better oversight... Staff told us they felt supported and enjoyed their work. People said the home was well run.
Per 2022 comprehensive inspection: People were supported to take part in a range of activities... fishing trip, Jubilee events, meditation... shopping and café trips... However activities were described as, 'A bit ad hoc'. The provider was recruiting an activities co-ordinator.
Staffing is adequate but nothing special, just enough staff to cover shifts with no details on low agency use or team stability.
Per 2022 comprehensive inspection: There were enough staff employed to meet people's needs. People told us there were enough staff working at the service.
No full-time activities coordinator and activities are a bit ad hoc, so the role is mostly routine care with some trips and events.
Per 2022 comprehensive inspection: Activities were described as, 'A bit ad hoc'. The provider was recruiting an activities co-ordinator at the time of our inspection.
Some risk assessments and mental capacity assessments were missing at inspection, even though the manager fixed them right away.
During the assessment we found some risk assessments had not been completed... we identified two specific mental capacity decisions had not been completed where people may put themselves at risk of harm. The manager started to address the shortfalls.
AI Generated
Last inspected: August 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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