Working at Camelot Rest Home
152 Stourbridge Road, Dudley, DY1 2ER
Operated by Camelot Rest Home Limited
39 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Approachable manager and loyal staff who feel valued, but basic activities without a coordinator and lack of stable teams hold it back."
Safety & Risk
7/10
✓
People felt they were safe... Staff knew how to escalate issues and concerns and were aware of potential risks... People received their medicines appropriately... Accidents and incidents were managed appropriately.
Staff Culture
7/10
✓
A staff member told us, 'I have been working here many years and could never see myself working anywhere else now. I always give it 110% and feel valued for the job I do.'
Staffing Levels
6/10
✓
All of the staff we spoke with felt that there were enough staff to keep people safe and they had time to spend with people. We saw staff being available to meet people's needs.
Training & Dev
7/10
✓
Training has really been improved. We have online training and face to face. I have recently done training on oral awareness and mouth care and training on giving thickeners in food.
Management
8/10
✓
People knew the registered manager and felt they were approachable. A staff member told us, '[registered manager's name] is the heart of this place. They are here all day until late, we can go to them about anything and they help.'
Programmes
5/10
!
People told us they enjoyed the activities within the home... I like the singing we do... musical instrument sessions... one to one activities, such as styling people's hair and reading newspapers with them.
Points to consider
Only basic group activities like singing and one-to-one chats, no coordinator or special programmes to make the job more interesting.
People told us they enjoyed the activities within the home... I like the singing... musical instrument sessions... one to one activities, such as styling people's hair and reading newspapers with them.
Staffing levels are enough for safety and time with people, but no word on stable teams or easy workloads.
All of the staff we spoke with felt that there were enough staff to keep people safe and they had time to spend with people.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews