Working at Camelot Residential Care Home
7 Darley Road, Eastbourne, BN20 7PB
Operated by YGL Group of Associates Ltd
17 bedsResidential homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.1/10
Key Finding
"Strong safety practices and good training with regular supervision, but inaccurate care records do not reflect the support provided."
Safety & Risk
8/10
✓
Staff had a clear understanding of how they protected people from any possible abuse... Medicines were managed safely... Accidents and incidents were recorded... audited to identify any trends.
Staff Culture
6/10
✓
Staff were confident with management arrangements. They felt they were listened to and valued... 'The new manager is doing a grand job, we are a wonderful team that are united behind her.'
Staffing Levels
6/10
✓
The staffing arrangements ensured there was enough staff available to meet people's individual needs on a daily basis. There was a stable team of staff who covered any shortfalls in the staffing arrangements.
Training & Dev
7/10
✓
There was a rolling programme of essential training for all staff... Staff were also supported to complete further training such as diplomas in care. Staff said they had regular one to one supervision.
Management
4/10
!
Quality systems were not fully developed and did not support the management of the service. This included the maintenance of accurate records; care records did not reflect the care and support provided.
Programmes
6/10
✓
A monthly programme was provided. This included quizzes, reading, watching films or sport and discussing the daily newspapers. Outside entertainment was also provided and included, music, visiting pets and a motivational therapist.
Points to consider
Records like care plans do not always match the actual care given, and some policies need updating.
care records did not reflect the care and support provided. Some policies and procedures needed updating to reflect best practice.
Activities are regular with some variety like quizzes and pet visits, but no dedicated coordinator or specialist programmes.
Providing a variety of activity and entertainment to people was given priority... This included quizzes... music, visiting pets and a motivational therapist.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews