Working at Camelot Lodge
19 Christchurch Road, Folkestone, CT20 2SL
Operated by ACL Homes Plus Limited
10 bedsResidential homesHomecare agencies
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.2/10
Key Finding
"Staff feel well supported by approachable management and strong teamwork with good safety, although staff retention is unclear and activities lack a dedicated coordinator."
Safety & Risk
8/10
✓
Medicines were managed well... clear processes in place for the management of medicines. Risks were well managed: staff took appropriate action and any learning was incorporated into practice or risk assessments. Staff understood safeguarding responsibilities
Staff Culture
8/10
✓
Staff said they felt well supported by their manager and each other, they said there was a good sense of team work and they found the leadership and management of the service very good. A staff member told us, 'I love working here it's so small and friendly'
Staffing Levels
6/10
✓
There were enough staff to meet people's needs and this was kept under review. Staffing levels were appropriate and kept under review
Training & Dev
7/10
✓
All new staff underwent an induction... completed the Care Certificate... An on-going programme of training was provided... specialist areas pertinent to the needs of people with mental health. Staff felt well supported, received regular supervision and annual appraisal
Management
8/10
✓
People and staff found the registered manager approachable and easy to talk with. Staff said they felt well supported by their manager and each other, they said there was a good sense of team work
Programmes
6/10
✓
Activities such as a musical entertainment and art and craft activities were offered... weekly activities were tailored to their specific needs, so they may have opportunities for home baking, gardening, working in a voluntary capacity... or attending adult education
Points to consider
Staffing is adequate with enough staff to meet needs, but no details on staff staying long-term or using hardly any agency workers
There were enough staff to meet people's needs and this was kept under review. Staffing levels were appropriate and kept under review
Activities offer variety like arts, crafts, gardening and outings, but no activities coordinator or special named programmes
Activities such as a musical entertainment and art and craft activities were offered; people availed of these when they wanted to. For most people weekly activities were tailored... home baking, gardening, working in a voluntary capacity... attending adult education
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews