Working at Camelot House & Lodge
Taunton Road, Wellington, TA21 9HY
Operated by Camelot Care (Somerset) Limited
90 bedsNursing homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"Staff feel well supported by management with good training and a tremendous team, but medicines storage issues and inconsistent activities participation need attention."
Safety & Risk
6/10
✓
Per 2020: Medicines storage, protocols and covert admin records had shortfalls but addressed during inspection; safeguarding and risks well managed.
Staff Culture
7/10
✓
'We all pull together. We have a tremendous team' and 'We have a really good manager' (2022).
Staffing Levels
6/10
✓
Per 2020: There were adequate numbers of staff to keep people safe and meet their physical needs; atmosphere busy but organised.
Training & Dev
7/10
✓
Per 2020: Staff completed a range of training relevant to their role and specific to people's needs... supported to complete leadership and management courses; regular supervision.
Management
7/10
✓
Staff felt well supported by the management team and their colleagues... 'We have a really good manager' (2022).
Programmes
6/10
✓
Per 2020: team of three activity staff plus apprentice; weekly programme with theme days, outings, glamping tea party, ice-skating, fishing trips.
Points to consider
Staff numbers are enough to meet needs safely but it gets busy so you end up more task-focused at times.
Per 2020: The atmosphere at the home was busy but organised... At other times they appeared more task focussed, however, they did respond to people's needs and requests promptly.
There is an activities team with varied events and trips but some residents go weeks without joining in.
Per 2020: Records showed that some people had not been involved in activities for 19, 21 and 26 days respectively over a 28-day period.
Medication storage and some records had problems that inspectors spotted and got fixed on the spot.
Per 2020: There were not always suitable arrangements for storing and disposal of medicines, including those needing cold storage... However, this had been addressed by the second day of the inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews