Working at Camden Lodge Residential Care Home

Staff had completed safeguarding training... Medicines were managed safely... Staff assessed all potential risks to people and put guidance in place... using nationally recognised assessment tools... Regular audits of medication administration... effective system in place to monitor incidents and understood how to use them as learning opportunities.

There was a positive culture throughout the service. Staff told us they enjoyed working at the service and felt valued... Staff were positive about working at the service and felt valued, they told us, they were well supported.

There were enough staff to keep people safe and meet their individual needs. We observed that people were attended to in a timely unrushed manner... very little staff turnover. Most staff had worked at the service for many years... not using any agency staff.

People and staff praised the managers of the service and agreed that they were approachable, knowledgeable, fair and did their job well.