Last updated: 10 February 2026
"Staff feel supported with regular supervision and good activities, but no registered manager and insufficient daytime staffing are major issues."
People were not always safe from the spread of infection. Good infection control practices were not always followed.
Staff told us they felt supported by the management team.
all staff spoken with told us the staffing levels were not sufficient during the day.
Per 2019 comprehensive inspection: Staff confirmed, and we saw, they were provided with regular supervision from the registered manager.
The service did not have a manager registered with the Care Quality Commission at the time of the inspection. The previous manager deregistered in October 2020.
Per 2019 comprehensive inspection: an activities coordinator was employed. Opportunities were available for people to participate in activities both in and out of the home.
No permanent manager in place, acting manager covers two homes next door
There was no registered manager in post... one of the deputy manager's was acting as manager for Camden Care Home and the provider's other home which was next door.
Staff say there are not enough of them during the day, even though extra help was added at busy times
all staff spoken with told us the staffing levels were not sufficient during the day. The provider addressed this... an additional staff member was added to the shifts.
Infection control slips like no hand wash in bathrooms and poor cleaning checks
One bathroom had no hand wash or hand gel available to use... infection control best practice for cleaning high touch points... were not recorded.
AI Generated
Last inspected: December 2020
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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