Working at Cambridge Park
40b Cambridge Park, Twickenham, TW1 2JU
Operated by Lifeways Community Care Limited
8 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Supportive approachable management and strong safety practices, but unclear staff retention and limited training development hold it back."
Safety & Risk
8/10
✓
People were protected from the risk of abuse. Risks to people and staff were assessed, monitored and regularly reviewed. Complaints, concerns, accidents, incidents and safeguarding issues were reported, investigated and recorded. Trained staff safely administered people's medicines.
Staff Culture
7/10
✓
The service had a culture that was open, honest and positive with a leadership and management that was clearly identifiable and transparent. Staff knew their responsibilities, accountability and were happy to take responsibility and report any concerns.
Staffing Levels
6/10
✓
Enough staff were provided to meet people's care and support needs flexibly. During our visit, staffing levels matched the rota and enabled people's needs to be met safely.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: The training matrix identified when mandatory training was required. There was specialist training specific to the home and people's individual needs with five people having detailed guidance and plans.
Management
8/10
✓
A relative said, 'A really fantastic [registered] manager.' A staff member told us, 'The [registered] manager is really understanding and supportive.' Relatives told us the home was well-run and the registered manager very approachable.
Programmes
6/10
✓
Per 2019 comprehensive inspection: Activities were a combination of individual and group, taking place at home and in the community, depending on their nature. They included massage, walking and cycling, hydro pool, pottery, Gateway club, Ellory Hall.
Points to consider
Staffing levels are enough to meet needs safely, but no info on staff staying long-term or using agency workers.
Enough staff were provided to meet people's care and support needs flexibly. During our visit, staffing levels matched the rota and enabled people's needs to be met safely.
Training covers mandatory topics and some specialist areas like choking risks, but no funded qualifications or career development.
Per 2019 comprehensive inspection: The training matrix identified when mandatory training was required. There was specialist training specific to the home and people's individual needs
Varied activities like trips, pottery and life skills such as cooking, but no dedicated activities coordinator or innovative programmes.
Per 2019 comprehensive inspection: Activities were a combination of individual and group... They included massage, walking and cycling, hydro pool, pottery, Gateway club, Ellory Hall.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews