Last updated: 9 February 2026
"Approachable management, strong team culture and good training, but staffing pressures cause stress and waits."
2021 targeted inspection: assured on preventing infections, PPE use, testing, social distancing, outbreak management; per 2017 good medicines and risks.
Per 2017 comprehensive inspection: staff say 'We work well as a team... It's a great place to work... team working is one hundred per cent'.
Per 2017 comprehensive inspection: 'There were enough staff on duty to meet the needs of people', but some waits noted and 'sometimes they seem a bit stressed'.
Per 2017 comprehensive inspection: staff receive NVQs, medication and moving/handling training, regular supervision to discuss development.
Per 2017 comprehensive inspection: registered manager visible and approachable, staff say 'they listen to what your concerns are and we can discuss how to make things better'.
Per 2017 comprehensive inspection: dedicated activity co-ordinator offers music, skittles, colour therapy, crafts, daily chats.
Staffing is adequate but sometimes residents wait a long time for help and staff seem stressed.
on the nursing floor one person commented, "I need a lot of help and I do have to wait quite a long time sometimes." A relative said, "Sometimes they seem a bit stressed."
Activities programme has variety with a coordinator but basic like music and crafts, no specialist approaches.
Activities that took part included, music, skittles, colour therapy and crafts. The registered manager said that there was scope to work more closely with the local community.
AI Generated
Last inspected: December 2017
Management Quality
Well-led: Good
Direct feedback from current and former employees

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