Working at Cambridge House

Systems and processes, including safeguarding policies, were in place to help keep people safe from abuse and avoidable harm. Staff understood how to report any concerns to relevant professionals.

Staff were positive about the management team and felt they were supported within their roles. One staff member said, 'Whenever I have concerns, I do speak with [registered manager] and always I have her knowledge and support.'

The service had enough staff to support people safely and according to their needs and preferences.

Staff had completed training in a range of areas that were specific to the people they supported and responded to situations such as managing complex seizures or gastrostomy tubes according to people's care plans and risk assessments.

The registered manager worked very closely with the staff and people who lived at Cambridge House. Staff were positive about the management team and felt they were supported within their roles.

People were supported to access the local community and participate in a range of activities such as going to the cinema, hydrotherapy and to a local splash pad.