Working at Cambridge Court Care Home
17-19 Cambridge Road, Liverpool, L22 1RR
Operated by Unity Homes Limited
55 bedsNursing homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Staff feel supported by approachable managers and a positive culture, but weekend staffing shortages and agency use raised concerns alongside basic training."
Safety & Risk
6/10
✓
Risks to people living at Cambridge Court were identified and well managed. People had appropriate risk assessments in place to meet their needs and keep them safe.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: Staff told us they felt well supported by the management team and were able to request additional support through supervisions if required.
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: staff were deployed in sufficient numbers to meet people's needs; staff felt there were enough staff to carry out their role effectively.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: Staff had received appropriate training to provide them with the skills required to carry out their role.
Management
7/10
✓
Per 2018 comprehensive inspection: Staff spoke positively about the management team stating that they felt supported and found them to be very approachable.
Programmes
6/10
✓
Per 2018 comprehensive inspection: Cambridge Court employs an activities coordinator several days a week. We saw evidence of a wide range of both group and individual activities, themed activities and trips out.
Points to consider
Enough staff most days to give personal care time, but short some weekends and used agency which staff raised as a concern.
Per 2018 comprehensive inspection: one [person] commented that the home were sometimes short at weekends... staff survey concern about agency staff and manager made changes.
Standard training like dementia and moving people covers the basics, but no specialist courses or funded qualifications for career growth.
Per 2018 comprehensive inspection: staff had completed a range of training courses in line with the care certificate... moving and handling, infection control, safeguarding, dementia.
Some gaps in recording mouth care attempts and unclear admission process for isolation at first, though now fixed.
The recording of oral care was not always accurate... there was not a clear process for admitting residents to the home... addressed following inspection and the policy updated.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews