Working at Camberley Cottage
1 Coolarne Rise, Camberley, GU15 1NA
Operated by Dolphin Homes Limited
6 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.5/10
Key Finding
"Supportive management and strong safety systems, but high staff turnover has left the team under pressure and relying on agency workers."
Safety & Risk
8/10
✓
There were good systems in place to keep people safe. People were safeguarded from the risk of abuse or avoidable harm. Staff had appropriately assessed risks and took action to protect people.
Staff Culture
7/10
✓
The culture of the service was open and transparent with staff and managers working together and with other professionals to deliver a service which placed people at the heart. One staff member told us, "I love working here, and we are well supported by the management team."
Staffing Levels
4/10
!
Staff spoke candidly with us about an ongoing situation that had resulted in a high number of staff leaving their employment at the service. One staff member told us, "I love working here... But the pressure the whole team is under at the moment is having such a negative effect on all of us." Two of the four staff on duty were supplied by a local employment agency.
Training & Dev
/10
✕
Not covered in the 2022 targeted inspection report; prior comprehensive report from 2018 is over 2 years old.
Management
8/10
✓
People spoke fondly of the registered manager who was observed to have positive relationships with all those who lived at Camberley Cottage. Staff praised the support and leadership they received. One staff member told us, "Our manager is excellent and very supportive and caring towards staff and people."
Programmes
/10
✕
Not covered in the 2022 targeted inspection report; prior comprehensive report from 2018 is over 2 years old.
Points to consider
High staff turnover has left the team under pressure and relying on agency workers to cover shifts.
Staff spoke candidly with us about an ongoing situation that had resulted in a high number of staff leaving their employment at the service. One staff member told us, "I love working here, and we are well supported by the management team. But the pressure the whole team is under at the moment is having such a negative effect on all of us." Two of the four staff on duty were supplied by a local employment agency.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews