Working at Calway House
Calway Road, Taunton, TA1 3EQ
Operated by Somerset Care Limited
92 bedsNursing homesResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"Strong risk assessments and excellent staff training, but a lack of stable teams and staff feeling well supported by leadership."
Safety & Risk
8/10
✓
Individual risk assessments for people were in place to protect them when receiving care and support. Risk assessments regarding pressure damage, choking and malnutrition were completed and reflected in people’s care plans. Risk assessments were reviewed monthly.
Staff Culture
/10
✕
Staffing Levels
6/10
✓
The provider used a dependency tool to assess people’s individual requirements, and the staffing support required. Staff schedules showed these levels were met.
Training & Dev
7/10
✓
99.97% of the staff at Calway House had completed the provider’s mandatory training. The mandatory training included First aid and Dysphagia awareness and support for swallowing difficulties.
Management
6/10
✓
The registered manager undertook a walk around each day. They recognised the importance of maintaining staff levels on the units and particularly on the dementia unit.
Programmes
/10
✕
Points to consider
Staff numbers match what their dependency tool says is needed, but nothing about stable teams, low agency use or staff saying workloads feel ok.
The provider used a dependency tool to assess people’s individual requirements, and the staffing support required. Staff schedules showed these levels were met.
Manager walks around daily and helps staff after incidents, but no staff say they feel well supported or that leadership is strong.
The registered manager undertook a walk around each day. The registered manager had reviewed a recent incident and had supported their staff team.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews