Working at Callisto
35a Wilcot Road, Pewsey, SN9 5EJ
Operated by Innovations Wiltshire Limited
2 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.2/10
Key Finding
"Supportive leadership, strong training and positive team culture, but limited activities and reliance on a core staff team hold it back."
Safety & Risk
8/10
✓
People were being supported by staff who had been recruited safely and had been trained effectively. Staff were aware of the different types of abuse... Medicines were managed safely... Risks had been identified and risk management plans were detailed and reviewed.
Staff Culture
8/10
✓
People were being supported by a staff team who enjoyed their work and worked well together supporting each other. There was good staff morale at the service. One member of staff told us, 'This is a friendly place to work, I like all the staff and I like the people.'
Staffing Levels
6/10
✓
There were sufficient numbers of staff available to support people. There was a core group of staff who worked at the service to give people continuity.
Training & Dev
8/10
✓
Staff were trained and supported by the provider... Staff were able to complete work-based qualifications if they wanted to. The provider supported them to access health and social care diplomas at levels two, three and five.
Management
8/10
✓
Staff we spoke with told us the service was well-led, the registered manager was approachable and encouraged staff to speak with them if needed. One member of staff said, '[Registered manager] is very supportive, always on the end of the telephone if needed.'
Programmes
4/10
!
People had opportunity to engage in social activity and access local services such as the leisure centre. One person had a voluntary job which they did once a week.
Points to consider
No activities coordinator or special programmes, so the role is mostly routine care with basic outings and voluntary work.
People had opportunity to engage in social activity and access local services such as the leisure centre. One person had a voluntary job which they did once a week.
Staff numbers are enough with a core team, but no details on low staff turnover or extra hands for unhurried care.
There were sufficient numbers of staff available to support people. There was a core group of staff who worked at the service to give people continuity.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews