Working at Caddington Grove
175 London Road, Dunstable, LU6 3DX
Operated by Hamberley Care (Caddington) Limited
66 bedsNursing homes
Workplace Score
5.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.1/10
Key Finding
"Staff feel well supported with good training and a positive culture, but medication errors and lack of structured activities hold it back."
Safety & Risk
3/10
✕
One liquid medicine stored in the medicine trolley which had expired on 01 January 2024. Policies and procedures related to safeguarding were in place. However, we found several examples where possible safeguarding events were not reported properly.
Staff Culture
6/10
✓
Staff felt well supported in their roles and enjoyed working at the service. Staff were passionate about supporting people and clearly enjoyed their job roles.
Staffing Levels
5/10
!
We observed there to be enough staff to support people safely. Staff predominantly told us they were happy with staffing levels. Some staff told us they felt there could be more staff at some points of the day.
Training & Dev
6/10
✓
Staff had the training, knowledge and supervision to be effective in their job roles. Staff had supervisions and meetings where they discussed their job roles and any support they needed.
Management
6/10
✓
The registered manager and provider had a clear vision for the service and worked with the staff team to help provide good care to people. Staff felt well supported in their roles and enjoyed working at the service.
Programmes
3/10
✕
Some staff at the service were dedicated to organising social events outside of the service for people who were interested in taking part in these. These staff engaged people in community events such as visiting museums or taking part in events such as remembrance days.
Points to consider
Medication errors like expired liquid medicines and missing guidance for as-needed doses put people at risk.
One liquid medicine stored in the medicine trolley which had expired on 01 January 2024. People were prescribed medicines to be taken on a when required (PRN) basis. Guidance in the form of PRN protocols were not always in place.
Safeguarding concerns sometimes recorded in daily notes instead of properly reported.
we found several examples where possible safeguarding events were not reported properly and were recorded in people’s daily records instead.
No structured activities programme or coordinator, just occasional outings by some staff.
Some staff at the service were dedicated to organising social events outside of the service for people who were interested in taking part in these. These staff engaged people in community events such as visiting museums.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2019
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews