Working at Cadbury Hall Care Home
High Street, Bristol, BS49 4DW
Operated by Barchester Healthcare Homes Limited
34 bedsResidential homes
Workplace Score
5.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.7/10
Key Finding
"Staff feel well supported with good morale and strong safety processes, but staffing can feel stretched causing call bell waits and training is only basic mandatory."
Safety & Risk
7/10
✓
There were processes to support staff in reporting concerns... Staff told us they knew what to do if they were concerned about abuse. They knew where to find relevant policies and felt confident and able to report any worries. Risk assessments were used to guide staff... Medicines audits took place.
Staff Culture
6/10
✓
Staff told us morale was good and staff worked well together as a team. Staff told us they felt able to approach managers if they had any concerns.
Staffing Levels
5/10
!
We saw that there were sufficient staff available to meet people’s needs and ensure they were safe. People gave mixed feedback about staffing levels... occasions when they had to wait 10-15 minutes for support when they pressed their call bell.
Training & Dev
5/10
!
Staff had received training to enable them to provide safe care. This included training in moving and handling for example and first aid. Per 2023 inspection: Staff were up to date with mandatory training.
Management
6/10
✓
Staff told us they felt well supported and were given training and support to carry out their roles effectively. One staff member said, 'Yes, it is a nice place to work', and 'staff work well together'.
Programmes
6/10
✓
Per 2023 inspection: People enjoyed a programme of activities and a weekly calendar was on display. This included activities such as, armchair zumba, exercise and knit and natter groups. They had an activities coordinator.
Points to consider
Staffing is adequate but people sometimes wait 10 to 15 minutes when they ring their call bell, so shifts can feel stretched.
People gave mixed feedback about staffing levels. Some people felt there were times where staff were rushed and also occasions when they had to wait 10-15 minutes for support when they pressed their call bell.
Only standard mandatory training like moving and handling and first aid, no specialist courses or funded qualifications.
Staff had received training to enable them to provide safe care. This included training in moving and handling for example and first aid.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews