Working at Byway House
1 The Byway, Bognor Regis, PO22 6DR
Operated by Byway Care Limited
18 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Staff feel valued and supported with strong leadership, robust safety and good training, although staffing is adequate and activities lack a dedicated coordinator."
Safety & Risk
8/10
✓
Robust systems, processes and practices were followed... to safeguard people from situations in which they may experience harm. Risks to people's safety had been thoroughly assessed.
Staff Culture
8/10
✓
Staff told us they were very well supported and had access to training and development opportunities. Staff felt valued and supported by the registered manager and provider.
Staffing Levels
6/10
✓
There were enough staff to meet people's needs. People and their relatives consistently told us there were enough staff and our observations confirmed this.
Training & Dev
7/10
✓
There was a robust induction process and a comprehensive range of training opportunities... Staff received regular supervision which they said was constructive.
Management
7/10
✓
There was strong, clear leadership. The registered manager provided good leadership.
Programmes
6/10
✓
People told us how they enjoyed the many activities on offer, including therapy animals, card tables and flower arranging... engaging with the children from the local playgroup... day on the beach.
Points to consider
Staffing is adequate but nothing special, with no details on low agency use or long-serving staff.
There were enough staff to meet people's needs. People and their relatives consistently told us there were enough staff and our observations confirmed this.
Varied activities like pet therapy and community outings, but no dedicated coordinator or named specialist programmes.
People told us how they enjoyed the many activities on offer, including therapy animals, card tables and flower arranging... day on the beach with the children.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews