Last updated: 10 February 2026
"Strong leadership and a supportive culture for staff, although some agency workers are used and activities lack a dedicated coordinator."
Risks to people had been identified and actions developed to minimise these risks. There were good systems and procedures in place to help ensure people and their finances were safe at Byron Lodge.
Staff told us they felt valued and supported by the organisation. We observed that the culture at Byron Lodge was open and transparent.
Staff we spoke with said there was sufficient staff on duty at all times. During both days of our inspection we saw the staffing levels were adequate to support people's assessed needs.
From the training matrix we saw all staff completed service-specific training around acquired brain injury (ABI), deaf awareness and managing challenging behaviour. Staff received training on topics such as safeguarding, fire safety, person-centred planning and mental capacity.
The registered manager was visible within the service and known to the people supported. Staff were equally complimentary about the registered manager and spoke about their 'open door' policy.
People engaged in activities and events that were meaningful and personalised. Activities included playing snooker, bingo and watching football at the local pub, trips to Blackpool Zoo and Chester, and on-site gym use.
Staffing is adequate but some agency workers are still used sometimes.
The provider had reduced the number of agency staff used across the home since the last inspection in October 2017.
No dedicated activities coordinator or specialist programmes, so the role involves basic games, trips and gym rather than innovative approaches.
People were engaged in meaningful activities and recreation within and outside of the home, which they had been involved in planning. Activities included, playing snooker, bingo and watching football at the local pub.
AI Generated
Last inspected: February 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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