Working at Byng House

Staff training has gaps in some mandatory areas and training specific to people's needs.

we identified some gaps in staff training specific to people's needs and some areas of mandatory training, the registered manager had already identified this and training had been booked for staff.

Staffing is adequate and stable but nothing special like long team tenure or super low agency use.

There were enough staff on duty to meet people's needs in a timely manner. A stable staff team was in place

Activities run by a coordinator include trips and onsite events but no specialist therapeutic programmes.

The home employed an activity co-ordinator who helped to organise and facilitate activities for people. People enjoyed both on site activities and trips into the community