Working at Bymead House

There is a vacancy for activities staff, so care staff sometimes have to cover those duties and the role is more routine personal care.

some staff voiced concerns about having to cover in the absence of kitchen, housekeeping, and activities staff. There were vacancies in these areas that at times meant care staff could be called on to support

Staffing is adequate but vacancies in housekeeping and activities mean care staff get pulled away to cover other jobs.

some staff voiced concerns about having to cover in the absence of kitchen, housekeeping, and activities staff. There were vacancies in these areas

One-to-one supervisions are inconsistent and staff do not always find them effective, with only standard training available.

Not all staff had participated in 1-to-1 staff supervision, and supervisions were not seen as effective. We recommend the provider refers to best practice guidance and improves 1-to-1 support for staff