Working at Byfield Court
Sheppey Way, Sittingbourne, ME9 8PJ
Operated by Achieve Together Limited
11 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Staff feel supported by an approachable manager with good training and a culture where they speak up, but medicines records sometimes have gaps."
Safety & Risk
6/10
✓
People received their medicines safely, however, records of medicine administered were not always up to date.
Staff Culture
7/10
✓
Staff told us they knew how to raise their concerns both internally and externally, and they felt empowered to do so if this was needed. The staff team speak up if something has gone wrong.
Staffing Levels
6/10
✓
There were enough staff available to support people safely. Staff told us there were enough on each shift to support people safely.
Training & Dev
7/10
✓
Training records confirmed that staff had completed training relevant to their job roles and specific to the needs of the people they supported. This included dysphagia, epilepsy and mental health awareness.
Management
7/10
✓
People and staff told us that the registered manager was approachable and open to new ideas. Staff told us that they felt supported by the registered manager.
Programmes
6/10
✓
Per 2021 comprehensive inspection: An activities weekly planner was available on the notice board which included yoga, painting, baking.
Points to consider
Staff sometimes forget to sign records when medicines are given, so there could be mix-ups over doses.
We reviewed the Medicines Administration Records (MARs) for 11 people living at the service, and we found gaps on three people’s MARs on two different occasions.
Staffing is enough to get by safely but nothing special, with no details on team stability or spare time for personalised care.
There were enough staff available to support people safely. Staff told us there were enough on each shift to support people safely. One staff member mentioned, “I’m happy with the number of staff on duty.”
Activities include weekly plans like yoga and baking plus community events, but no dedicated coordinator or special therapeutic programmes to vary the workday.
Per 2021 comprehensive inspection: An activities weekly planner was available on the notice board which included yoga, painting, baking.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews