Working at Butterley House

Risks like behaviours or social worker alerts aren't detailed enough in care plans with clear instructions for staff on how to manage them.

provider’s risk assessment and care plan did not contain adequate detail about the risk and did not give sufficient instruction to staff about how to manage this risk, placing the person and others at risk of potential harm

Training relies on old workbooks staff call outdated that don't teach enough, and supervisions are rare with months-long gaps.

Some of the staff who we spoke with advised this system was, “Outdated” and that it did not provide sufficient learning... supervisions had been completed sporadically with large gaps of more than 6 months between supervisions

No dedicated activities staff recently so less variety in your day with care staff covering basic activities instead.

Some relatives raised concern about the lack of activities staff. Leaders advised us that new activities staff had been recruited following a staff vacancy and that care staff had taken on activities in the interim period