Working at Butterfly's Care Home
1-3 Bromley Road, Colchester, CO4 3JE
Operated by Butterflys Care Homes Ltd
9 bedsResidential homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.2/10
Key Finding
"Staff feel supported by a visible manager with good teamwork and family feel, but limited activities and a medication recording gap hold it back."
Safety & Risk
6/10
✓
Monthly medication audits implemented after previous breach, staff knowledgeable on safeguarding and risks, but one medication recording gap found on 5 November 2017.
Staff Culture
7/10
✓
Staff felt supported by the registered manager, good teamwork via handovers and communication book, service had a family feeling.
Staffing Levels
6/10
✓
There were sufficient numbers of staff on duty to meet people's assessed needs, staffing numbers adjusted as required, and sample rotas reflected sufficient staffing levels.
Training & Dev
6/10
✓
Staff received on-going training, induction with shadowing, regular one-to-one supervision, and yearly appraisals, with reminders from head office.
Management
7/10
✓
The registered manager was visible within the service, staff felt supported and valued the on-going support and patience of the registered manager, with regular supervisions and team meetings.
Programmes
4/10
!
People supported to follow interests and participate in social activities, for example one person attends weekly cooking classes at college and garden access.
Points to consider
No activities coordinator or varied programme, so the role is mostly routine care with occasional outings or classes like cooking.
People were supported to follow their interests and participate in social activities. For example, the service supported one person to attend college on a weekly basis... cooking classes.
Staffing is adequate and sufficient but nothing special, with no details on stable long-serving team or minimal agency use.
There were sufficient numbers of staff on duty to meet the needs of people and keep them safe... A sample of staffing rotas that we looked at reflected sufficient staffing levels.
One recent medication recording error found, meaning processes aren't fully reliable yet.
We did however find on one person's Medication Administration record sheet (MAR) that on the 5 November 2017 staff had not recorded that medication had been administered.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews