Working at Butterfly Lodge
Agaton Road, Plymouth, PL5 2EW
Operated by Camelot Care (Plymouth) Limited
38 bedsNursing homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Supportive new manager has boosted training, culture and safety, but nursing vacancies relying on agency staff and weekend shortages hold it back."
Safety & Risk
7/10
✓
People's medicines were now being managed safely... staff were now confident about safeguarding procedures... risks associated with people's care had improved
Staff Culture
7/10
✓
'Since [new manager] has been here, staff morale is better; it is more homely and we are rarely short staffed'; new manager had brought a change of culture
Staffing Levels
5/10
!
There were significant nursing vacancies at the service... vacancies were being filled by the use of consistent agency staff... weekend staffing was sometimes not as good as during the week, because of staff frequent absence
Training & Dev
7/10
✓
Staff told us, 'Since [new manager] has been here we've had lots of training including training in anxiety and diabetes awareness', and 'I've received lots of training... I've done a level three NVQ'; staff received one to one supervision
Management
7/10
✓
Staff were complimentary about the new manager and of their supportive management style. Comments included, 'Since [new manager] been here, the residents and staff are happier... she is approachable'
Programmes
6/10
✓
Opportunities for social engagement had improved with daily trips out... part of a local school project... to spend time with the children to undertake crafts and to encourage intergenerational relationships
Points to consider
Nursing vacancies covered by agency staff, and weekends sometimes short staffed due to sickness absences
There were significant nursing vacancies... vacancies were being filled by the use of consistent agency staff... weekend staffing was sometimes not as good as during the week, because of staff frequent absence
Care plans and risk assessments not always fully up to date because the manager was doing nursing tasks too
The manager told us, because of a lack of nursing staff they were responsible for updating all of the care plans... not all associated risk assessments had been frequently reviewed
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews