Last updated: 10 February 2026
"Strong safety practices, visible leadership and friendly culture, but the team is still settling with new recruits and training lacks career development."
Medicines were stored, administered and disposed of safely... strong learning culture and could see that learning actions were implemented.
A relative said, 'Butterfly House is more the small, family friendly and relaxed culture... all the staff and the managers are very friendly and respectful'.
People and staff told us there were enough staff on duty... They were actively recruiting and inducting new staff.
Per 2020 comprehensive inspection: Staff received regular supervision... Staff completed regular training in different areas of their roles.
The registered manager was visible around the care home... Regular staff meetings were held. Staff told us they felt they were listened to.
A programme of activities was in place... such as newspaper chat, word games, painting etc.
Staff numbers are enough but they are still hiring new people so the team is not fully settled.
They were actively recruiting and inducting new staff to meet people's specific needs and support requirements.
Training covers basics like dementia care and supervision but no funded qualifications or career development.
Per 2020 comprehensive inspection: Staff completed regular training in different areas... received regular supervision.
Activities programme has variety like games and painting but nothing specialist or innovative.
A programme of activities was in place to encourage people to join in... newspaper chat, word games, painting etc.
AI Generated
Last inspected: October 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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