Working at Butterfly House
22 Linden Avenue, Halesowen, B62 9EL
Operated by Hap Care Home Ltd
2 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Supportive management, passionate staff and strong safety, although limited activities and ongoing recruitment affect consistency."
Safety & Risk
8/10
✓
Staff, a relative and external health care professionals all told us the person was kept safe. All staff we spoke with knew what signs of abuse to look out for and could tell us their responsibilities and the correct procedure to report concerns.
Staff Culture
7/10
✓
All staff confirmed they were well supported. Staff spoke passionately about their roles and were committed to providing the best quality care possible.
Staffing Levels
6/10
✓
There were sufficient numbers of staff in place and recruitment was ongoing to maintain consistency of care.
Training & Dev
7/10
✓
Staff told us, and records confirmed, they received training that was relevant to their roles and to the specific needs of the people they supported. For example, staff had received in-depth training from a psychologist who knew the person's needs well.
Management
7/10
✓
Staff, a relative and external care professionals we spoke with all expressed confidence in the management team. A staff member said, 'The registered manager and team are approachable, supportive and are fully involved in the on-going care and support'.
Programmes
3/10
✕
The person had access to social activities that met their interests and needs.
Points to consider
No details on activities or programmes or coordinator, so the role is mostly routine personal care.
The person had access to social activities that met their interests and needs.
Staffing is adequate but recruitment is ongoing, which might affect team consistency.
There were sufficient numbers of staff in place and recruitment was ongoing to maintain consistency of care.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews