Last updated: 10 February 2026
"Stable staffing, good training and a supportive culture, but activities lack specialist programmes and the manager plans to step down soon."
We saw any accidents and incidents were thoroughly investigated, and steps were taken to help prevent a repeat incident and to make the service safer.
Staff told us they felt they were treated fairly, and said they would feel comfortable to act openly and honestly if they had made any mistakes.
The service did not use agency staff, which helped the service provide consistent care from staff that knew people well.
Staff received a range of training that would help them meet the needs of people using the service. Their understanding of training was tested and their competence assessed.
Staff told us the registered manager and the rest of the management team were approachable and that they would have no issues raising any concerns they might have with them.
Staff provided opportunities for people to engage in a range of activities that met their needs and preferences. People were supported to access the local community and community groups.
Activities include outings, music and crafts but no specialist programmes or coordinator to make the role more varied and creative.
A range of activities were provided to meet people's needs and interests. People were supported to access the local community.
The manager plans to step down soon with no replacement named yet.
The registered manager intended to step down from this position in the future, but told us they would continue in the role until the provider could find a suitable replacement.
AI Generated
Last inspected: March 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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