Working at Buttercup House Care Home
12 Radstock Road, Southampton, SO19 2HP
Operated by Shivron Care Home Ltd
20 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.2/10
Key Finding
"Strong safety and a positive, motivated team culture, but standard training and everyday activities without specialist programmes."
Safety & Risk
9/10
✓
Per 2020 targeted inspection: acted proactively ahead of guidance on lockdown, visitors, hygiene to keep COVID-free; per 2019: strong risk management, safe medicines, learning from incidents.
Staff Culture
8/10
✓
Per 2019 comprehensive inspection: positive atmosphere, staff motivated in role, 'lovely team', positive about leadership and support.
Staffing Levels
7/10
✓
Per 2019 comprehensive inspection: enough staff with consistent team to meet needs, good ratios for lots of attention and no waiting, manager supplements at busy times.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: all staff received Care Certificate and updates, ongoing supervision and competencies, some additional qualifications.
Management
7/10
✓
Per 2019 comprehensive inspection: registered manager practically involved and hands-on assisting with care, approachable; provider and directors visible and listen to feedback.
Programmes
6/10
✓
Per 2019 comprehensive inspection: activities coordinator runs varied programme with crafts, gardening, music, exercise, reminiscence, themed events, therapy dog, community links.
Points to consider
Just standard training like Care Certificate with regular updates and supervision, plus extra qualifications for some staff, no specialist courses or funded career paths.
All staff received training in line with The Care Certificate. Staff attended regular training updates... Some staff had achieved or were working towards additional qualifications in health and social care.
Varied everyday activities run by a coordinator like gardening, crafts, music and a therapy dog, but no specialist programmes or innovative methods to really enrich the role.
There was an activities co-ordinator in place... people had been encouraged to restore furniture, develop the garden area and make craft items... exercise, reminiscence, music, dance, themed events and external entertainers.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews