Working at Butler House
287 Fleetwood Road South, Thornton-cleveleys, FY5 5EF
Operated by Scenario Management Limited
3 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Staff feel motivated and enjoy their roles with supportive management and good training, but basic activities and uncertainty over staff retention hold it back."
Safety & Risk
7/10
✓
Staff demonstrated a good understanding about safeguarding... good systems and procedures to manage medicines safely... weekly auditing... Risk assessments were completed... positive risk taking.
Staff Culture
8/10
✓
It was evident through discussion with the staff team they felt motivated and enjoyed their roles. One staff member said, 'A good staff team enables us to make life really good for people here. I love it, it is rewarding'
Staffing Levels
6/10
✓
Appropriate staffing arrangements were in place... staff confirmed they felt they were sufficiently staffed to provide a good individual service for people to promote their independence.
Training & Dev
7/10
✓
Staff told us they felt supported by the management team and confirmed they received one to one supervision sessions... 'There is plenty of training available to support our role.'
Management
7/10
✓
Staff said Butler House was managed well. One staff member said, 'The management team are all approachable and support me really well.'
Programmes
6/10
✓
People told us they participated in a broad range of activities, including fishing, walking and shopping.
Points to consider
Staff numbers are enough for one-on-one outings but no info on using agency workers or staff sticking around long-term.
sufficient staff were on duty to support people. Staff confirmed they felt they were sufficiently staffed
Days include basic outings like fishing and shopping but no activities coordinator or special creative programmes to mix up the routine.
People told us they participated in a broad range of activities, including fishing, walking and shopping.
Training covers the basics with supervisions but nothing about paid specialist courses or ways to move up in your career.
the provider had appropriate arrangements to ensure staff received training relevant to their role... one to one supervision sessions
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews