Working at Bushmead Court Residential Home
Bushmead Court, Bedford, MK40 3QW
Operated by Calsan Limited
27 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Strong leadership and staff feeling supported and valued, but basic activities and standard training limit variety and development."
Safety & Risk
7/10
✓
2020: We were assured the service were following safe infection prevention and control procedures to keep people safe. Per 2018: Systems were in place to safeguard people from abuse... Lessons were learned and improvements made when things went wrong... medicine error.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: Staff... felt positive about the way the home was managed and the support they received. One staff member said, 'I've been very supported in my role, the boss listens and takes action if needed.'
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: there were sufficient numbers of staff to keep people safe and meet their needs... A staff member added, 'We don't need to rush about, we have time to do things and chat to people.'
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: 'We have a good training programme'... Records showed that staff had received recent training... covering areas such as the Care Certificate, safeguarding, dementia awareness, MCA and DoLS.
Management
7/10
✓
Per 2018 comprehensive inspection: There was strong leadership at the home... The registered manager provided a visible presence and made herself available to assist with care and support as required.
Programmes
5/10
!
Per 2018: we saw people engaged in different activities such as making bead necklaces... external activity provider... chair based exercises... quiz. Per 2020: a singer was due to visit the service the following day... in the garden.
Points to consider
Just basic group activities like bead necklaces, quizzes, exercises and occasional singers, no activities coordinator or special programmes to make the job more varied and fun.
we saw people engaged in different activities such as making bead necklaces, chatting and reading. During the afternoon an external activity provider met with a group of people... for a quiz... Per 2020: a singer was due to visit... in the garden
Enough staff to meet needs without rushing and chat with residents, but no details on agency use or long-term team stability.
there were sufficient numbers of staff... call bells answered in a timely manner... 'We don't need to rush about, we have time to do things and chat to people.'
Standard training like mandatory updates, Care Certificate and dementia awareness, but no funded qualifications or specialist career development.
Records showed that staff had received recent training that was relevant to their roles covering areas such as the Care Certificate... safeguarding... dementia awareness... infection control
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews