Last updated: 10 February 2026
"Staff enjoy a positive culture with good training and activities, but no permanent manager and insufficient staffing lead to safety concerns."
Due to people's safety was not consistently being promoted, this was a breach of regulation 12 of the Health and Social Care Act (Regulated Activities) Regulations 2014.
Staff enjoyed working for the service and told us the culture was to ensure care was person centred. They stated they would be happy to have a relative of theirs living there.
we found there were not sufficient staff deployed to ensure people's needs were always met safely. Therefore this was a breach of regulation 18
Staff received appropriate training for their role and people felt they had good knowledge and skills. However, we found that training was not always put into practice
At the time of our inspection there was not a registered manager in post. However, the manager had applied to be registered.
Per 2019 comprehensive inspection: The service employed activities staff and volunteers who planned a varied programme of both group and individual activities taking into consideration people's individual interests.
No permanent manager in post, so leadership and oversight have serious failings.
At the time of our inspection there was not a registered manager in post.
Not enough staff at times, so people wait for help like toileting and mealtimes.
we found there were not sufficient staff deployed to ensure people's needs were always met safely. Therefore this was a breach of regulation 18
Safety issues like gaps in repositioning charts, call bells out of reach, and incomplete medication records.
Due to people's safety was not consistently being promoted, this was a breach of regulation 12
AI Generated
Last inspected: June 2022
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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