Working at Bushell House
Mill Lane, Preston, PR3 2BJ
Operated by Trustees of Bushell House
31 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.5/10
Key Finding
"Staff feel valued and supported with good morale in a positive culture, but only standard training and unclear staff retention hold it back."
Safety & Risk
7/10
✓
Per 2020 IPC inspection: We were assured the service were following safe infection prevention and control procedures to keep people safe.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: The leadership of the service promoted a positive, open culture.
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: The registered manager continually assessed staffing levels to ensure there were enough staff available to support people.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff confirmed they had received training that was relevant to their role and enhanced their skills.
Management
7/10
✓
Per 2019 comprehensive inspection: Staff told us they felt valued and were supported to develop in their work and staff morale was good.
Programmes
6/10
✓
Per 2019 comprehensive inspection: There was a designated activity coordinator employed to support and provide a variety of social activities.
Points to consider
Only standard training, no specialist courses or funded qualifications to help staff grow.
Per 2019 comprehensive inspection: Staff confirmed they had received training that was relevant to their role and enhanced their skills.
Activities coordinator runs a variety of social events, but no special therapy programmes or innovative approaches.
Per 2019 comprehensive inspection: There was a designated activity coordinator employed to support and provide a variety of social activities.
Enough staff on duty, but no details on agency use or staff staying long-term.
Per 2019 comprehensive inspection: The registered manager made sure sufficient numbers of staff were on duty throughout the day and night to make sure people received the support as they needed.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews