Working at Burwood Nursing Home

People had their medicines administered safely... Some people had medicines prescribed for as and when required. Not all these medicines had protocols in place... completed during our inspection.

Staff were highly motivated, spoke passionately about the service and were extremely proud to work at Burwood. 'I feel very valued and proud of my workplace'.

People, relatives and the staff team told us that staffing levels were good. We observed people receiving care at times they chose and in an unhurried way.

Staff consistently described training and professional development as outstanding. Examples included sponsorship to complete nurse associate training, diplomas in health and social care.

The management team were visible, led by example and put people at the heart of everything they did. Staff were motivated and passionate about their roles.

Fully equipped theatre with streamed shows, operational pub, wildlife cameras streamed to TVs, pen pal scheme with local nursery, links with local university on dementia workshops.