Working at Burton Closes Hall Care Home
Haddon Road, Bakewell, DE45 1BG
Operated by Hill Care Limited
58 bedsNursing homes
Workplace Score
7.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.6/10
Key Finding
"Brilliant leadership and a positive inclusive culture motivate staff, although some agency staff use affects full team stability."
Safety & Risk
8/10
✓
Risks to people's safety were effectively identified and managed... Following a recent post incident management review, the provider had introduced a nationally recognised 'early warning' health deterioration and escalation tool.
Staff Culture
8/10
✓
There was an open, positive and inclusive culture at the service, where people felt they mattered and staff were supported and motivated... Staff were motivated, happy in their role and positive regarding service improvements.
Staffing Levels
7/10
✓
Following a successful staff recruitment and training drive since our last inspection; effective team working and a reduced use of agency staff, from 80% to 10% was achieved.
Training & Dev
7/10
✓
Staff responsible for giving people's medicines were trained and competency checked... nationally required key learning disability training along with additional bespoke training was also assured.
Management
8/10
✓
Staff told us '[Registered manager] is brilliant, the home ethos is much more inclusive' and 'I can't fault [registered manager] - always listens and is really respectful and supportive; there's good teamwork.'
Programmes
/10
✕
Dimension not covered by the recent focused inspection on Safe and Well-led; previous comprehensive report from 2019 is over 2 years old.
Points to consider
Agency staff cover 10% of shifts even though it's much lower now, so the team lacks full permanent stability for unhurried care.
reduced use of agency staff, from 80% to 10% was achieved. When needed, the same named agency staff were deployed to promote continuity for people's care at the service.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews