Working at Burton, Bridge and Trent Court Care Centre
17-19 Ashby Road, Burton On Trent, DE15 0LB
Operated by Dale Topco Limited
85 bedsNursing homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.2/10
Key Finding
"Staff feel supported by approachable management and positive culture, although occasional staffing pressures from sickness and missing health checks hold it back."
Safety & Risk
6/10
✓
People were protected from potential abuse... staff understood... Risks to people were identified... medicines stored safely... but noticed limited gaps on these MARs... protocols for 'as required' medicines were not always recorded
Staff Culture
7/10
✓
Staff told us they were well supported by management... 'I feel supported and listened to... [Modern matron] is really easy to talk to, open to ideas and supportive'
Staffing Levels
5/10
!
We saw... enough staff available... Staff comments included, 'There are days we feel a little rushed... only if people off sick and agency not available, other times we have regular agency staff'. Pre-employment checks... although health checks were not available
Training & Dev
6/10
✓
Staff comments about training... 'There are opportunities for further learning and development provided'... Staff told us they were well supported... through one to one supervision and meetings
Management
7/10
✓
People, relatives and staff gave a positive picture as to the quality of care... and said management and staff were approachable. Staff told us... 'I feel supported and listened to by the senior management team'
Programmes
6/10
✓
We spoke with... one activities coordinator... people... 'puzzles. Go to the town centre... drawing, play instruments and bingo. Staff encourage sing songs and planting seeds'... activity boxes... therapy dog
Points to consider
Staffing is adequate but staff sometimes feel rushed on unpredictable days and use agency when people call in sick
Staff comments included, 'There are days we feel a little rushed as people's needs can be unpredictable but it's a great staff team we have here' and, 'On some days we could benefit from more[staff], but this is not a regular occurrence, only if people off sick and agency not available'
Recruitment checks miss some health records for staff
Staff had been recruited safely. Pre-employment checks had been carried out including... DBS checks, although health checks were not available
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews